Guide
Ten steps, and only one asks for a password: the itsme® one, which stays between you and JustOnWeb.
Download the file for your system from the Download page.
On Windows, two warnings are normal: Edge first holds the file back ("⋯" menu, "Keep", "Show more", "Keep anyway"), then SmartScreen may appear on launch ("More info", "Run anyway"). The detail, screen by screen, is on the Download page.
On Windows: double-click greffo-setup-1.0.0.exe. One screen, one "Install" button, no question, no administrator rights. greffo starts by itself at the end.
On macOS: installing is a single drag. Here are the steps, in order.
A window asks where to keep your exported case files. Pick a place of your practice; if unsure, click Cancel, greffo picks for you. You can change later, from the ⚙ button of the panel.
greffo then asks for your licence key. Prefer to try first? Choose the free 14-day trial: greffo asks only for your name and your email address. No bank card.
The browser opens JustOnWeb. Sign in with itsme®, as usual: greffo does not sign in for you, and your credentials never pass through it.
A small blue window appears at the bottom right of the page: that is greffo. Everything is driven from there.
Open your case file on JustOnWeb, until you see the list of documents. The panel shows "Case file detected" and a green button appears. Click it.
At the end, a report opens: what was downloaded, and where. You can print it or keep it as a record. A document that could not be retrieved is named in it; empty folders are flagged separately, recreated empty, never counted as missing.
To stop along the way: the "Stop the download" button. The export stops between two documents, and everything already on the disk stays. For another case file: open it on the site, then click again.
On a case file already exported, the button becomes "🔍 Check for changes". The first click downloads nothing: it shows what changed since last time, new documents, documents renamed by the registry, documents removed from the file. Only the second click downloads, and only what is missing.
If nothing is new, greffo says so and opens no window.
"XX99.99.999999-99" probably means nothing to you. Rename the folder and move it wherever you want, with your file explorer. greffo notices on the next run and offers to find it again: point at the folder in its new place, nothing is downloaded again.
No longer sure where you filed a case? The ⚙ button of the panel, then "My case files and their locations": the page lists every exported case file and its exact location, rebuilt the moment you open it.
On the old computer: ⚙, then "Switch computer", and the seat is given back. Machine lost, stolen or broken? From the new machine, greffo shows the seats in use and offers to release one. There is no one to contact.
Two changes are free, then one every thirty days. The screen shows the date of the next possible change.
The ⚙ button, then "My subscription": that is where the trial becomes a subscription (you keep the same key), where the number of seats changes, and where cancelling happens, online, at any time.
You may run it as often as you like: what is already downloaded is never fetched again needlessly. And if nothing helps: support@holisdev.be.
That is our commitment.
Download greffo and open the trial: fourteen days, no bank card.