Guide
Thirteen steps, and only one asks for a password: the itsme® one, which stays between you and JustOnWeb.
This guide describes greffo 1.1.7.
Download the file for your system from the Download page.
On Windows, two warnings are normal: Edge first holds the file back ("⋯" menu, "Keep", "Show more", "Keep anyway"), then SmartScreen may appear on launch ("More info", "Run anyway"). The detail, screen by screen, is on the Download page.
Windows shows "Smart App Control blocked…" on an older installation? Simply reinstall greffo from the Download page: it is now digitally signed, and your case files and licence are kept.
On Windows: double-click greffo-setup-1.1.6.exe. One screen, one "Install" button, no question, no administrator rights. greffo starts by itself at the end.
On macOS: installing is a single drag. Here are the steps, in order.
A window asks where to keep your exported case files. Pick a place of your practice; if unsure, click Cancel, greffo picks for you. You can change later: the ⚙ button of the panel, then "📍 Choose the folder where exports are kept".
greffo then asks for your licence key. Prefer to try first? Choose the free 14-day trial: greffo asks only for your name and your email address. No bank card.
The browser opens JustOnWeb. Sign in with itsme®, as usual: greffo does not sign in for you, and your credentials never pass through it.
A small blue window appears at the bottom right of the page: that is greffo. Everything is driven from there.
The panel can be moved: grab it by its title bar, where GREFFO is written, or by its edge, and drop it where it is not in the way. A double-click puts it back in its corner. When JustOnWeb opens a window where it sits, it folds into its icon and comes back by itself once the window is closed. The bar also carries five controls:
greffo updates itself. If the panel says "An update has been downloaded.", it will install at the next start: there is nothing for you to do. If it says "An update is required.", close greffo and start it again.
Open your case file on JustOnWeb, until you see the list of documents. The panel shows "Case file detected" and a green button appears: "📥 Start the download". Click it.
At the end, greffo opens the folder on your computer and shows a report: what was downloaded, and where. The report is also saved in the exported folder; you can print it or keep it as a record. A document that could not be retrieved is named in it; empty folders are flagged separately, recreated empty, never counted as missing.
Each line of the report gives the exact court registry title and, just below it, after a pencil ✏️, the actual name of the file on your disk. When greffo had to adapt a name (for instance a character Windows rejects, or a name that is too long), that pencil line is highlighted; the legend at the top of the report explains it. The content of the documents is never changed.
To stop along the way: the "⏹ Stop the download" button. The export stops between two documents, and everything already on the disk stays. For another case file: open it on the site, then click again.
Whenever the case file open on JustOnWeb is on your disk, the "Open the folder on my computer" link, under the " Search and combine" button, opens it in File Explorer (the Finder on macOS).
On a case file already exported, the button becomes "🔍 Check for changes". The first click downloads nothing: it shows what changed since last time, new documents, documents renamed by the registry, documents removed from the file. A document renamed by the registry is renamed on your disk, without downloading; a document removed from the site stays on your disk, and the report flags it.
If there are documents to fetch, the green button becomes "📥 Download the … document(s)": only that second click downloads, and only what is missing. The panel counter counts only those documents: for three documents to fetch, "Downloading 1 / 3…", then 2 / 3 and 3 / 3.
If nothing is new, the panel shows "Nothing new since the last export." and greffo simply opens the folder on your computer, without showing a report.
The 📁 button of the panel opens "📁 Find my case files" (it is also at the top of the ⚙ menu): under each exported case file, the " Search and combine" button opens the list of its documents. For a case file you have already exported, the " Search and combine" button in the panel takes you straight there. A case file you have moved or renamed is marked as not found there: see "File the case in your client’s folder". The page has a single tab: another click brings it to the front, ticked boxes included, and for another case file the same tab shows that one.
The folders follow JustOnWeb’s order there, with the registry’s full titles, even when the name on the disk had to be shortened. The page shows the copy on your computer, as of the last export, not the case file online.
The search field filters as you type, in the titles of folders and documents: a number, a date, a word. Click a title to read the document in greffo; the PDF button opens it with your computer’s PDF reader. That button is available when greffo is open and not downloading.
To combine documents into a single PDF, tick them, or tick a folder (all its content, subfolders included), or "The whole case file". During a search, these boxes tick only the documents found. The bar at the bottom of the page counts the ticked documents and their size: click "Combine into a PDF".
greffo combines them in case-file order, whatever the order of your clicks, with a cover page and a fold-over title page for each folder, and opens the PDF in a new tab: it prints in one go. Each title page folds in half along a line: the folder’s title appears a second time, turned, so that it can still be read once the page is folded. It is saved in the case folder, under the name "Selection of …", ready to attach to an email. The last five combined PDFs stay at the top of the page: "Open" shows one in greffo, "PDF" opens it with your computer’s PDF reader. The documents themselves are not modified, and combining requires an active licence, like the export.
"XX99.99.999999-99" probably means nothing to you. Rename the folder and move it wherever you want, with your file explorer. On the next run, the panel reports that its folder is no longer there: click "🔍 Find the folder" and point at it in its new place. Nothing is downloaded again.
Without going back through JustOnWeb: the 📁 button of the panel, "📁 Find my case files". The case file’s line carries the orange label "Not found: moved or deleted" and, in a frame, the "🔍 Find the folder" button: point at its new place, the page updates itself and " Search and combine" is available again. Move the whole folder: greffo recognises it by a small hidden folder it placed inside. A case file kept on an external drive or a network share that is not connected carries a grey label, "Drive or network share not connected": plug it back in, and "🔄 Refresh", at the top of the page, brings it up to date. Had you copied the case file elsewhere? "🔍 Find the folder" is on its line too.
The folder can be renamed, not what it contains: "XX99.99.999999-99" can become "Dupont v. Martin - divorce", but the folders and documents inside it keep their names. Do not rename them, and do not move them within the case file: greffo would take them for missing. On the next check, it would download them again under their own names, which creates duplicates, and " Search and combine" would show them as not on the disk. No document would be lost, but the case file would become confusing.
To keep a document under another name, copy it outside the exported case file and rename the copy. The registry’s full titles remain readable in the export report and in " Search and combine" (📁 button of the panel, "📁 Find my case files"), even when the name on the disk is shortened.
You had deleted it? Click "Download it again in full" instead, below the green button. That button does not download anything yet: the panel shows where the case file will be recreated, and the green button becomes "📥 Start the download". It is that second click that starts the export.
No longer sure where you filed a case? The 📁 button of the panel, or the ⚙ menu, opens "📁 Find my case files": the page lists every exported case file and its exact location, rebuilt the moment you open it. Under the path of a case file that is on your computer, the "Open on my computer" button opens its folder in File Explorer (the Finder on macOS). A field at the top of the page filters the list as you type, on the case number and on its whole path: the name you gave the folder, and the folders above it, where the client’s name often appears. Capitals, accents, dots and dashes do not matter; several words must all be there. What you typed stays in place when the page refreshes itself.
Was the case file exported on another computer, then copied to this one? Open it on JustOnWeb, then the ⚙ button and "🔎 I already have this case file elsewhere on disk": point at the folder, and what is already in it is not downloaded again.
On Windows, Adobe Acrobat refuses to open a document whose full path is longer than 259 characters, even though File Explorer shows it normally. Synchronisation services (OneDrive, Google Drive, iCloud) also reject paths that are too long. greffo therefore shortens the names of folders and documents where needed, so that every document stays under that limit where greffo writes it. The registry number stays at the front of the name, and the full title is in the report.
Filing the case in your client’s folder afterwards renames nothing in the usual case: greffo keeps a margin for that. If you file it much deeper, a path may become too long again: once greffo has found the folder again, click "🔍 Check for changes". greffo then shortens the names concerned, without downloading anything again, and the report lists them at the top, in a blue box. If you had links or shortcuts to these files, they need to be recreated. A case file exported by an older version of greffo is handled the same way on the first click on "🔍 Check for changes", and only if it needs it.
If a document is still too long on Windows, a red banner at the top of the report says so. To read it right away: right-click the document, then "Open with" and "Microsoft Edge" or "Google Chrome". You can read and print there, but not sign or annotate. If the banner says that moving the folder would be enough, move it higher up in your folder tree.
On the old computer: ⚙, then "🔓 Switch computer", and the seat is given back. Machine lost, stolen or broken? If all your seats are taken, greffo lists them on the new machine: ⚙, then "🔓 Release another machine’s seat", and type the number of the seat to release. There is no one to contact.
Two changes are free, then one every thirty days. The screen shows the date of the next possible change. A free trial does not move: it is valid once per computer.
The ⚙ button, then "💳 My subscription": that is where the trial becomes a subscription (you keep the same key), where the number of seats changes, and where cancelling happens, online, at any time.
As the end of your trial or licence approaches, the panel warns you and points you to "💳 My subscription". After that date, new exports are suspended; the case files you have already exported stay readable, they are PDFs on your disk.
This computer’s trial has already been used, and no key is stored on it? The ⚙ menu then offers "🛒 Buy a licence", which opens the pricing page. Once the payment is accepted, your key appears on screen and is also sent to you by email: enter it through ⚙, then "🔑 Enter my licence key". Already a customer? Your key is in the email you received when you bought.
You may run it as often as you like: what is already downloaded is never fetched again needlessly.
The ⚙ button, then "✉️ Prepare a report for support": a page opens with a short technical report on greffo and your computer. It contains neither the names of your documents, nor your case numbers, nor any location on your disk: you can send it safely.
Click "✉️ Send the support report by e-mail". greffo copies the report and opens your email program, with recipient and subject already filled in. Then paste the report into the email (Ctrl+V on Windows, ⌘V on macOS), say in a few words what happened, and send it.
For any other question: support@holisdev.be.
That is our commitment.
Download greffo and open the trial: fourteen days, no bank card.